Online services

You will need a login which you can obtain from reception by just giving your details.

This service will allow you to do online booking appointments (Dr's only) and to order your repeat prescriptions.

 

Another new way to get your medicines:

The Electronic Prescription Service is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

The Broadway Surgery joined the EPS service in October 2013 and has been a huge success, with very positive patient feedback.


What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.



Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.

  • collect your medicines from the same place most of the time or currently use a prescription collection service.



It may not be if you:

  • don’t get prescriptions very often.

  • pick up your medicines from different places.

  • if one or more of your medicines is a controlled drug then unfortunately your prescription is not suitable for EPS at this time.

 
How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination.

You can choose:

  • a pharmacy.

  • a dispensing appliance contractor (if you use one).

  • your dispensing GP practice (if you are eligible).



Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you.

You don’t need a computer to do this.


Can I change my nomination or cancel it and get a paper prescription?


Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them
before your next prescription is due or your prescription may be sent to the wrong place.


Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.


For more information about EPS visit http://systems.hscic.gov.uk/eps/patients, your pharmacy or GP practice.